You break it,
we fix it.
Phone, laptop, tablet and console repair in Newport
Expert device repair in Newport for phones, laptops, tablets and consoles. We offer doorstep and in-store service, so there is no need to leave home or work. From smartphones to laptops, we bring technology back to life.
What Can We Fix For You?
From the latest flagship devices to trusted classics – we have the skills and parts to repair them all.
Don't see your device? We probably fix that too!
Contact UsSee the Difference
Drag the slider to see how we transform damaged devices back to their former glory.
30
Minutes Avg
90
Days Warranty
100%
Satisfaction
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More Than Just Parts.
12 Years of Micro-Soldering Mastery.
While others swap screens, we revive logic boards. Our technicians are factory-trained craftsmen who treat your device with surgical precision.
Personal Guarantee
15,000+
Devices Revived
98.5%
Success Rate
How It Works
Getting your device fixed has never been easier. We come to you or you visit us – three simple steps to a working device.
Book or Drop In
Walk into our store or book a doorstep visit. We come to your home or work – no need to disrupt your day.
We Repair
Our certified technicians fix your device. Average repair time is just 30 minutes.
Pay on Collection
Only pay when you're happy. We offer a 90-day warranty on all repairs.
No Fix, No Fee Guarantee
If we can't repair it, you don't pay a penny. It's that simple.
1000+
Happy Customers
Drop In, Say Hello
Walk in with your broken device or book a doorstep visit. No need to leave home or work – we come to you.
Case Up Mobiles
39 Commercial St
Newport NP20 1HP
39 Commercial St, Newport
“I recently visited this phone repair shop to sell my old iPhone 13 with a broken screen, and I had an amazing experience! The service was top-notch, and the technician was incredibly knowledgeable and friendly. He answered all my questions with ease and made the entire process comfortable and straightforward. Overall, it was a 10/10 experience. Highly recommend!”
“I bought a phone and I'm genuinely impressed. You can 100% rely on their product quality and the support they provide, it's excellent and very responsive. They also have a wide variety of phone cover options to choose from, which makes it easy to find something that suits your style. Highly recommended!”
“Brought this phone few days ago and Im very satisfied with their service.”
“Had my phone fixed here and they did a great job. Fast service, good prices and really friendly staff. Would definitely recommend.”
“Great service at Cash Up Mobile Newport. Staff were friendly, quick, and really helpful. Prices were fair and everything was explained clearly. Would definitely recommend.”
“Very friendly and 10/10 customer service. Diagnosed and fixed my phone in 30min for a good price. Would highly recommend.”
“The boy here at Case Up always looks after my devices, is very polite and always does at great job no matter what I need help with.”
“Recently went to caseup and the staff were lovely, they explained everything nicely and helped me through the procedure, they have new and refurbished phones but overall a good service, I'll definitely be back for my next phone as they do not disappoint.”
“I recently visited this phone repair shop to sell my old iPhone 13 with a broken screen, and I had an amazing experience! The service was top-notch, and the technician was incredibly knowledgeable and friendly. He answered all my questions with ease and made the entire process comfortable and straightforward. Overall, it was a 10/10 experience. Highly recommend!”
“I bought a phone and I'm genuinely impressed. You can 100% rely on their product quality and the support they provide, it's excellent and very responsive. They also have a wide variety of phone cover options to choose from, which makes it easy to find something that suits your style. Highly recommended!”
“Brought this phone few days ago and Im very satisfied with their service.”
“Had my phone fixed here and they did a great job. Fast service, good prices and really friendly staff. Would definitely recommend.”
“Great service at Cash Up Mobile Newport. Staff were friendly, quick, and really helpful. Prices were fair and everything was explained clearly. Would definitely recommend.”
“Very friendly and 10/10 customer service. Diagnosed and fixed my phone in 30min for a good price. Would highly recommend.”
“The boy here at Case Up always looks after my devices, is very polite and always does at great job no matter what I need help with.”
“Recently went to caseup and the staff were lovely, they explained everything nicely and helped me through the procedure, they have new and refurbished phones but overall a good service, I'll definitely be back for my next phone as they do not disappoint.”
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Frequently Asked Questions
Our starting prices include iPhone screens from £25, Samsung screens from £45 and laptop screens from £149, with full pricing on each service page. The exact figure depends on your device and model, so we give you a free quote first, and with no fix, no fee, you only pay once it is repaired.
Most screen, battery and charging repairs are completed the same day, and many popular models are done in around 30 minutes while you wait. Water damage and board-level repairs take a little longer because they need careful diagnosis, and we always give you a clear timescale with your free quote.
It means exactly what it says. If we assess your device and cannot repair it, you do not pay a penny. You only ever pay once the repair is done and your device is working again, so there is no risk at all in bringing it to us for a free diagnosis.
Yes. For screens and batteries, our mobile unit covers Newport and the surrounding area and can often repair your device at your door in under 30 minutes. It is the same quality and the same 90-day warranty as our in-store work, so you never need to leave home or the office.
Yes. Every repair we carry out comes with a 90-day warranty. If the same fault returns or there is any problem with our work within that time, simply bring your device back to our Newport store and we will put it right at no extra cost.
You will find us at 39 Commercial Street, Newport NP20 1HP, in the centre of town. We are open Monday to Saturday from 9am to 6pm and Sunday from 11am to 4pm. You can walk in, book online, or call us on 01633 549755.